This website (“Website”) is the online presence for Willow Glen  Creamery Corporation. (“us”, “we”, or “our”). 

Online order fulfillment, loyalty and marketing programs on this Website are powered by Restaurant  Growth Advisors LLC, operating as Mr. Orders™, WinRewardz™, and other affiliates. Personal  information you provide when you use this Website to register, place orders, participate in rewards  programs or otherwise use this Website is subject to the Privacy Policy of Restaurant Growth Advisors  LLC available at

We have developed this Privacy Policy out of respect for the privacy of visitors to our Website. This  policy describes the personal information we collect, use, and disclose about individuals who visit or  interact with this Website (“Visitors”). This policy applies only to California residents who are natural  persons; it does not apply to any entity (whether business, non-profit or governmental) or to any person  who is not a California resident. For our general privacy policy, please click see section below

When you visit our Website, we will collect some information from you automatically simply by your navigating through this site, and some information voluntarily when you submit information using a  form on the Website, order online, request information, or use any of the other interactive portions of  the Website. Some information we collect can personally identify you and/or your activity. 

Whenever you communicate, interact or do business with us, whether online or at our restaurant, we  will be collecting personal information from you or about you in the course of our dealings with you.

We may collect the following categories of personal information about you based on your specific  transactions and interactions with our restaurant, the Website, or our personnel.

Categories of Personal Information: 

Contact Information: Name, mailing address, email address, phone number, company affiliation
Commercial Information:
Dates of order, special requests, preferences 

Demographic Information: Geographic location, date of birth 

Financial Payment Information: Credit card and/or debit card details, bank information

Geolocation Data: IP address

Internet Activity: Date and time of your visit to this Website, webpages visited, links clicked on the  website, browser ID, browser type, device ID, operating system, form information downloaded, domain  name from which our site was accessed, cookies

Social Media Details: Social media account information, profile pictures or posts

Surveillance: For your safety and security, images and video recordings collected while visiting our  restaurant, where permitted by applicable law 


Sources From Which Information Received: We collect Personal Data in a variety of ways, including when you: 


Confirm an online order, sign up for promotional offers and sweepstakes, provide comments and  feedback directly or through third party websites, communicate with us, share your photos, purchase a  gift card, from social media, apply for career opportunities.

Business Purpose(s) for Which Information is Used:

Responding to inquiries through the Website 

Fulfilling gift card and retail purchases 

To communicate with you in conjunction with your orders (including e-mail and SMS) To send you promotional offers, newsletters and other marketing communications about Us, or  other business outlets on our property and our affiliated entites 

Verifying and responding to consumer requests 

Distributing surveys regarding your experience 

Improving the Website experience for all Visitors 

Understanding the demographics of our Website Visitors 

Operating and maintaining the Website 

Detecting security incidents and protecting against malicious or illegal activity and prosecuting  those responsible both on this Website and in our restaurant 

Debugging to identify and repair errors that impair existing intended functionality of the  Website 

Payment processing 

Safety and security measures

Disclosure of Personal Information: 

(Third parties to whom information was disclosed in the last 12 months) 

We may share this information with the following categories of third parties that provide one or more of  the following services to us: website hosting services; online orders; communication via text message  and email; data analytics; post-order surveys; payment processing and financial services; order  fulfillment and delivery; sweepstake and promotional contests; advertising and marketing service  providers; information technology services; and when required to do so by law or government agency or  for the purpose of defending or prosecuting legal claims. 

Categories of personal information we disclose to third party service providers, for operational business  purposes: 

Contact Information 

Commercial Information 

Demographic Information 

Geolocation Data 

Internet Activity 

Social Media Details

We do not share the following Personal Information with any third party, unless required to do so by law  or government agency or for the purpose of defending or prosecuting legal claims. 

Surveillance Financial Payment Account Information 

Do we sell any of your personal information? 

We do NOT sell your personal information, including the data of any minors, to any unrelated third party. We do not sell to any unrelated third-party or otherwise trade the personal information that we  collect from our Website visitors.

Use of cookies and other tracking technologies 

Cookies are small files that a Website may transfer to a user’s computer that reside there for either the  duration of the browsing session (session cookies) or on a permanent (until deleted) basis (persistent  cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of  cookies under the following circumstances and for the following reasons: 

Compile data about site traffic to offer a better Website experience 

Understand and save visitor preferences for future visits and orders 

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect  information about their online activity. However, there is currently no universal standard for sending  and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to  promise that we comply with all known and unknown DNT standards. Therefore, we do not respond to  DNT signals or other mechanisms that provide a choice regarding the collection of personal information  about activities over time and across different Web sites or online services. If a universal standard for  DNT becomes available, we may revisit our DNT Policy. 

Your Rights as a California Consumer
If you are a California resident, you have the following rights:

• Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you  (1) the categories of personal information we have collected, disclosed or sold about you in the  last 12 months, (2) the categories of sources from which the personal information was collected,  (3) the business purpose for which we use this information, and (4) the categories of third  parties with whom we share or have shared your personal information in the last 12 months;

• Right to Access. The right to request, up to 2 times in a 12-month period, that we provide you  access to or disclose to you, free of charge, the specific pieces of personal information we have  collected about you in the last 12 months;

• Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete  personal information that we collected from you, subject to certain exceptions;

• Right to Opt Out. The right to opt-out of the sale of your personal information to unrelated third  parties;

• The right to designate an authorized agent to submit one of the above requests on your behalf;  and

• The right to not be discriminated against in receiving different or less favorable pricing, service  or financial incentive for exercising any of the above rights. 

How to submit a request
You can submit any of the above types of consumer requests by either option below: 

• Submit an online request via our privacy request email address: [email protected];
• Call our privacy toll-free line at 1.888.897.4506.

How we will verify that it is really you submitting the request 

When you submit a Right to Know, Right to Access, or Right to Delete consumer request through one of  the methods provided above, we will ask you to provide some information in order to verify your  identity and respond to your request. Specifically, we will ask you to verify information that can be used  to link your identity to particular records in our possession, which depends on the nature of your  relationship and interaction with us. For example, if your sole interaction with us was as a website  visitor, then in order to verify your identify, we will need to ask you to provide your name, email, phone  number, IP address, device ID, browser ID, and/or cookie ID. 

How to authorize an agent to act on your behalf 

You can authorize someone else as an Authorized Agent who can submit a consumer request on your  behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b)  provide other written authorization that we can then verify. When we receive a consumer request  submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof  that they have your permission to act on your behalf, and we will also contact you and ask you for  information to verify your own identity directly with us and not through your Authorized Agent. 

Responding to your Right to Know, Right to Access, and Right to Delete requests We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we  require more time (up to 90 days total from the date we receive your request), we will inform you of the  reason and extension period in writing. We will deliver our written response by mail or electronically, at  your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of  your verifiable consumer request. The response we provide will also explain the reasons we cannot  comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable  consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the  request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate  before completing your request. 

Links to Other Sites 

Our Website may contain links to other sites that are not operated by us, including, for example, online  order, payment processing and delivery service providers. If you click on a third-party link, you will be  directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you  visit. 

Personal information you provide when you use this Website to register, place orders, participate in  rewards programs or otherwise use this Website is subject to the Privacy Policy of Restaurant Growth  Advisors LLC available at .  

We have no control over and assume no responsibility for the content, privacy policies or practices of  any third-party sites or services. 

Other California Privacy Rights 

California Civil Code Section 1798.83 permits California residents to request certain information  regarding our disclosure of personal information to third parties for their direct marketing purposes.  

Children under the age of 16 

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any 

personal information on the Website. We do not knowingly collect personal information from children  under 16. If you are under 16, do not use or provide any information on this Website. If we learn we  have collected or received personal information from a child under 16 without verification of parental  consent, we will delete that information. If you believe we might have any information from or about a  child under 16, please contact us at the email address below. 

How we protect the information that we collect 

The protection of the information that we collect about visitors to this Website is of the utmost  importance to us and we take every reasonable measure to ensure that protection, including: We use internal encryption on all data stores that house voluntarily captured data.

We use commercially reasonable tools and techniques to protect against unauthorized access to  our systems. 

We restrict access to personally identifiable information to those who need such access in the  course of their duties for us.

Questions about this policy 

If you have any questions about this Privacy Policy, you should contact us by mail Restaurant Growth Advisors LLC, 1401 21st St., Ste. R Sacramento CA 95811. 

Consent to Terms and Conditions 

By using this Website, you consent to all Terms and Conditions expressed in this Privacy Policy. 


From time to time we may modify and/or update this Privacy Policy and so we encourage you to check  back on a regular basis to determine if any changes have been made.


Effective date: November 1, 2023 

This General Privacy Policy does not apply to anyone who is a California resident. If you are a California  resident, please SEE SECTION ABOVE for the California Privacy Policy. 

This website (“Website”) is the online presence for Willow Glen  Creamery Corporation (“us”, “we”, or “our”).  

Online order fulfillment, loyalty and marketing programs on this Website are powered by Restaurant  Growth Advisors LLC, operating as Mr. Orders, WinRewardz, and other affiliates. Personal information  you provide when you use this Website to register, place orders, participate in rewards programs or  otherwise use this Website is subject to the Privacy Policy of Restaurant Growth Advisors LLC available  at . This page informs you of our general  policies regarding the collection, use, and disclosure of personal data when you use our Website and the  choices you have associated with that data.

We use your data to provide and improve the Website. By using the Website, you agree to the collection  and use of information in accordance with this policy.  


Personal Data 

Personal Data means data about a living individual who can be identified from those data (or from those  and other information either in our possession or likely to come into our possession). 

Usage Data 

Usage Data is data collected automatically either generated by the use of the Website or from the  Website infrastructure itself (for example, the duration of a page visit). 


Cookies are small pieces of data stored on a User’s device. 

Data Controller 

Data Controller means a person who (either alone or jointly or in common with other persons)  determines the purposes for which and the manner in which any personal data are, or are to be,  processed. 

For the purpose of this Privacy Policy, we are a Data Controller of your data. 

Data Processor (or Service Providers) 

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller)  who processes the data on behalf of the Data Controller. 

We may use the services of various Service Providers in order to process your data more effectively. Data Subject 

Data Subject is any living individual who is the subject of Personal Data. 


The User is the individual using our Website. The User corresponds to the Data Subject, who is the  subject of Personal Data. 

Information Collection and Use 

We collect several different types of information for various purposes to provide and improve our  service to you. 

Types of Data Collected 

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information  that can be used to contact or identify you (“Personal Data”). Personally identifiable information may  include, but is not limited to: 

Email address 

First name and last name 

Phone number 

Address, State, Province, ZIP/Postal code, City 

Cookies and Usage Data 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials  and other information that may be of interest to you. You may opt out of receiving any, or all, of these  communications from us by following the unsubscribe link or instructions provided in any email we  send. 

Usage Data 

We may also collect information on how the Website is accessed and used (“Usage Data”). This Usage  Data may include information such as your computer’s Internet Protocol address (e.g. IP address),  browser type, browser version, the pages of our Website that you visit, the time and date of your visit,  the time spent on those pages, unique device identifiers and other diagnostic data. 

Tracking Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Website and hold certain  information. 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies  are sent to your browser from a website and stored on your device. Tracking technologies also used are  beacons, tags, and scripts to collect and track information and to improve and analyze our Website. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However,  if you do not accept cookies, you may not be able to use some portions of our Website. 

Examples of Cookies we use: 

Session Cookies. We use Session Cookies to operate our Website. 

Preference Cookies. We use Preference Cookies to remember your preferences and various  settings. 

Security Cookies. We use Security Cookies for security purposes. 

Use of Data 

We uses the collected data for various purposes: 

To provide and maintain our Website

To notify you about changes to our Website 

To allow you to participate in interactive features of our Website when you choose to do so To provide customer support 

To gather analysis or valuable information so that we can improve our Website To monitor the usage of our Website 

To detect, prevent and address technical issues 

To provide you with news, special offers and general information about other goods, services  and events which we offer that are similar to those that you have already purchased or enquired  about unless you have opted not to receive such information 

Secure Reservations 

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a  third party booking engine (“Booking Engine”) provided by a vendor. While it may appear to be part of  the Site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices.  We understand that security remains the primary concern of online consumers and have chosen the  Booking Engine vendor carefully. All information sent to this site, if in a Secure Socket Layer (SSL)  session, is encrypted, protecting against disclosure to third parties. 

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy  Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal  obligations (for example, if we are required to retain your data to comply with applicable laws), resolve  disputes, and enforce our legal agreements and policies. 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a  shorter period of time, except when this data is used to strengthen the security or to improve the  functionality of our Website, or we are legally obligated to retain this data for longer time periods. 

Transfer of Data 

Your information, including Personal Data, may be transferred to — and maintained on — computers  located outside of your state, province, country or other governmental jurisdiction where the data  protection laws may differ than those from your jurisdiction. 

If you are located outside United States and choose to provide information to us, please note that we  transfer the data, including Personal Data, to United States and process it there. 

Your consent to this Privacy Policy followed by your submission of such information represents your  agreement to that transfer. 

We will take all steps reasonably necessary to ensure that your data is treated securely and in  accordance with this Privacy Policy and no transfer of your Personal Data will take place to an 

organization or a country unless there are adequate controls in place including the security of your data  and other personal information. 

Disclosure of Data 

Disclosure for Law Enforcement 

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by  law or in response to valid requests by public authorities (e.g. a court or a government agency). 

Legal Requirements 

We may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation 

To protect and defend the rights or property of S 

To prevent or investigate possible wrongdoing in connection with the Website To protect the personal safety of users of the Website or the public 

To protect against legal liability 

Security of Data 

The security of your data is important to us, but remember that no method of transmission over the  Internet, or method of electronic storage is 100% secure. While we strive to use commercially  acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

Your Rights 

We aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your  Personal Data. 

Whenever made possible, you can update your Personal Data directly within your account settings  section. If you are unable to change your Personal Data, please contact us to make the required  changes. 

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from  our systems, please contact us. 

In certain circumstances, you have the right: 

To access and receive a copy of the Personal Data we hold about you 

To rectify any Personal Data held about you that is inaccurate 

To request the deletion of Personal Data held about you 

You have the right to data portability for the information you provide to Us. You can request to obtain a  copy of your Personal Data in a commonly used electronic format so that you can manage and move it. 

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers 

We may employ third party companies and individuals to facilitate our Website (“Service Providers”), to  provide the Website on our behalf, to perform Website-related services or to assist us in analyzing how  our Website is used. 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are  obligated not to disclose or use it for any other purpose. 


We may use third-party Service Providers to monitor and analyze the use of our Website.
Google Analytics 

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  Google uses the data collected to track and monitor the use of our Website. This data is shared with  other Google services. Google may use the collected data to contextualize and personalize the ads of its  own advertising network. 

You can opt-out of having made your activity on the Website available to Google Analytics by installing  the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript  (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. 

For more information on the privacy practices of Google, please visit the Google Privacy Terms web  page: 

Links to Other Sites 

Our Website may contain links to other sites that are not operated by us. If you click on a third party  link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of  every site you visit. 

Online order fulfillment, loyalty and marketing programs on this Website are powered by Restaurant  Growth Advisors LLC, operating as Mr. Orders, WinRewardz, and other affiliates. Personal information  you provide when you use this Website to register, place orders, participate in rewards programs or  otherwise use this Website is subject to the Privacy Policy of Restaurant Growth Advisors LLC available at

We have no control over and assume no responsibility for the content, privacy policies or practices of  any third-party sites or services. 

Children’s Privacy 

Our Website does not address anyone under the age of 13 (“Children”). 

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you  are a parent or guardian and you are aware that your Children has provided us with Personal Data,  please contact us. If we become aware that we have collected Personal Data from children without  verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the  new Privacy Policy on this page. 

We will let you know via email and/or a prominent notice on our Website, prior to the change becoming  effective and update the “effective date” at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy  are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us in writing at Restaurant Growth Advisors LLC, 1401 21st St., Ste. R Sacramento CA 95811 

Effective date (last updated on): November 28, 2023

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