These Terms of Service (“Terms”) govern your use of the Willow Glen Creamery website and any services we provide through it. By using our website you agree to these Terms. If you do not agree, please do not use the site.
Who we are
Willow Glen Creamery is an ice cream and frozen dessert shop located at 1100 Lincoln Ave #130, San Jose, CA 95125. Unless context indicates otherwise, “we,” “our,” and “us” refer to Willow Glen Creamery.
Use of the site
- You must be at least 13 years old to use this site.
- You agree not to use the site in any way that is unlawful, that interferes with its operation, or that infringes anyone’s rights.
- You are responsible for any activity that occurs under your account, and for keeping your password secure.
Online orders
Online orders for pickup or delivery are currently fulfilled through DoorDash. When you place an order through DoorDash you are also subject to DoorDash’s terms and policies. We do our best to keep the menu on this site accurate, but availability, pricing, and flavors may change without notice.
Menu, flavors, and availability
Flavors and items rotate and may not all be available at any given time. Images are for illustration. We reserve the right to refuse any order, limit quantities, or correct errors in pricing or availability.
Intellectual property
The content on this site — including text, graphics, logos, images, and design — is owned by Willow Glen Creamery or used with permission. You may view and share pages for personal, non-commercial use. You may not copy, reproduce, distribute, or create derivative works without our written permission.
User-submitted content
If you submit comments, reviews, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with operating and promoting our business. You are responsible for what you submit and confirm that you have the right to submit it.
Disclaimers
The site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components.
Our products are made in a facility that handles dairy, eggs, nuts, soy, wheat, and other common allergens. If you have a food allergy, please ask a team member before ordering.
Limitation of liability
To the fullest extent permitted by law, Willow Glen Creamery will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of these Terms or your use of the site will not exceed one hundred U.S. dollars ($100).
Links to third-party sites
The site may contain links to third-party websites (such as DoorDash or social platforms). We do not control those sites and are not responsible for their content or practices. Accessing third-party sites is at your own risk.
Changes to these Terms
We may update these Terms from time to time. The revised Terms will be posted on this page with a new “Last updated” date. Continued use of the site after changes take effect constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms or the site will be resolved in the state or federal courts located in Santa Clara County, California.
Contact us
Questions about these Terms? Please reach out:
- Willow Glen Creamery, 1100 Lincoln Ave #130, San Jose, CA 95125
- Email: hello@willowglencreamery.com
- Phone: (408) 762-4149
- Or use our contact page.